Your request will be forwarded to Council’s waste collection contractor, Veolia, who will be in contact to organise a site inspection. Once the inspection has been completed, you will be notified if the property is eligible to receive the WOWB service.
Onsite property access required for the WOWB service may require 3 x keys, remote control, access fob, and/or pin codes. These will need to be available prior to the WOWB service commencement.
Please continue to self-present bins for collection at the kerbside or designated bin collection point until the WOWB service process has commenced.
Note - if the property currently receives a WOWB service, you do not need to complete this form. To confirm if your property already receives the WOWB service please call the Waste Hotline 1800 079 390.